Floor Manager Position

Job Description

The Floor Manager is responsible for the day-to-day functions of restaurant food & beverage department. The Floor Manager will be responsible for hiring, training and oversight of restaurant staff, along with, private parties, a la carte dining and other events. This position will report directly to the General Manager, and also have a bar component working with the Bar Manager.


  • Responsible for helping the restaurant meet service, sales, and profit objectives
  • Supervising and directing associates in daily work activities
  • Reporting to the General Manager
  • Ensuring proper training of employees
  • Formulating work schedules
  • Maintaining good customer and public relations within the community,
  • Ensuring that guests have a positive and memorable experience each and every time they visit
  • Ensuring proper compliance with cash control procedures, and performs related accounting and administrative reports as required
  • The Floor Manager may serve in any capacity within the restaurant as needed due to associate absence and perform related duties and assignments as required
  • Manage Daily Operations and POS functions
  • Check Inventory, order FOH Supplies
  • Inspect Open/Close restaurant in accordance with daily checklists
  • Enforce Company Policies and Procedures with Cash handling & reconciliation – balance tills, provide due-backs
  • Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
  • Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently
  • Exceptional organizational skills
  • Good communication skills for dealing with diverse staff

Education and Experience

  • 4 years experience in the food and beverage, culinary, or related professional area
  • 2-year diploma from an accredited college in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration

Please send your resume to info@cafediplomatico.ca for consideration.

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